Shipping Policy

Effective Date: September 14, 2026

Thank you for shopping with Freedom. This Shipping Policy explains how we process and deliver orders for our home products.

1. Order Processing

Orders are generally processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or major US holidays. Processing times may be longer during holidays, sales, or periods of unusually high order volume.

2. Shipping Locations

Freedom currently ships to addresses within the United States.

Shipping availability may vary depending on the product and destination.

3. Shipping Times

After your order has been processed, estimated delivery times will depend on the shipping method and destination selected at checkout.

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, incorrect addresses, or circumstances beyond our control.

4. Shipping Costs

Shipping costs, if applicable, will be calculated and displayed at checkout before you complete your purchase.

Any applicable taxes or additional charges will be shown where required.

5. Order Tracking

When tracking information is available, it may be provided to you by email after your order has been shipped.

Please allow some time for tracking information to become active after the shipping carrier receives the package.

6. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping charges may apply to resend the order.

Please contact us as soon as possible at freedomcompany@gmail.com if you notice an error in your shipping information.

7. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's policies and procedures.

If your tracking information indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location.

You may also contact the shipping carrier directly.

If you need assistance, contact Freedom at freedomcompany@gmail.com, and we will make reasonable efforts to help resolve the issue.

8. Damaged Packages

If your package arrives visibly damaged, please contact us at freedomcompany@gmail.com as soon as possible.

Please provide your order information and photographs of the damaged package and product when available so that we can review the issue.

9. Delivery Delays

Freedom is not responsible for delays caused by events outside our reasonable control, including severe weather, natural disasters, carrier disruptions, holidays, transportation problems, or other unforeseen circumstances.

10. Contact Us

For questions about shipping or your order, please contact:

Freedom
USA
Email: freedomcompany@gmail.com

We appreciate your business and thank you for choosing Freedom.